Warning to All Customers of BlueLayerGroup, Inc., www.bluelayermedia.com!
On October 19, 2012, the BlueLayerMedia Staff issued a public statement on their website that their servers, domain registrar, and even payment processors were maliciously hacked and that they have closed their doors. They have left their customers to fend for themselves.
To BlueLayerMedia Customers,
On the evening of October 17th, hackers exploited our systems and decrypted important security passwords. With access to our servers, domain registrar, and even payment processors they began to wreak havoc on our systems. As soon as the infiliatration was detected we started to take measures to restore our own blocked access, but we regret that we were not quick enough in these efforts. The hackers who exploited our system were able to completely wipe the hard drives of our servers and even those our backup drives.
It is due to these actions that we no longer have any client data on our servers, no contact information, no website files, no emails, nothing. We regret to inform you all that we will not be re-launching services and are truly sorry for any loss you may have incurred. We are currently working to get all of the facts together, filing police reports and contacting proper authorities. Unfortunately the hackers were from outside the country and we have very little information to ever be able to get to them.
Again, we can't say how sorry we are for this system breach and wish that this unfortunate event could have been stopped. We appreciate your former business.
The BlueLayerMedia Staff
Unfortunately for their customers, unless they check www.bluelayermedia.com they have no clue if their pertinent information has been exposed and many may have lost their websites. A whois search revealed that the domain was registered in June 2, 2009.
According to the WayBack Machine, the last archive available was July 4, 2011 and was on a WordPress platform. It lists a phone number and email.
Email: [email protected]
It is unknown at this time if the email or phone number above is still working. I checked their Twitter account (http://twitter.com/BlueLayerMedia) and has been cancelled.
According to a Google archive, they did offer web design, custom WordPress, programming, web hosting, e-commerce solutions. Also a Google cache states, “We don't just build blogs, we write them too,” as well as search engine submission, designing themes, making WordPress plugins, and more.
This is a tragedy for their company as well as all their customers who may have had their information exploited. It is also a perfect example of why you need to take your WordPress Security seriously and do off-site backups.
We recommend BackupBuddy with storage at AmazonS3 (over Dropbox) for better security. Feel free to check out BackupBuddy through our affiliate link at https://wpsecuritylock.com/backupbuddy and save 25% off with coupon code: WPSECURITYLOCKS.
It is unknown how long the company will keep the warning statement on their home page. So,please help spread awareness. If you know anyone that was a customer of BlueLayerMedia.com, please be sure to let them know. And use the social media buttons below to help others warn their customers.
LEAVE YOUR FEEDBACK
How do you think the company handled this situation? I personally think a phone number or email address should be listed so that their customers could get in touch with them. Be sure to submit your comment below.