WordPress hacked with malware or a virus? Our security experts will removal the malware and repair it for you ASAP. Get your WordPress blog fixed securely.
You’re probably in a panic, but that’s not helpful, so try to relax! But you need to act quickly to prevent further damage.
Your three biggest questions are probably:
- “How bad is it?”
- “How long will it take to fix?”
- “What will it cost?”
You will also want to know what your options are and what the odds are that it will happen again.
Let’s get started.
How Do I Know if My Site Has Been Hacked?
There are many symptoms of a hacked website, including content changed to promote black market products or hate speech. One of the latest viruses will hold your website hostage until you pay a ransom, of then $2,000 or more! You may not be able to control your site. Your site may be infecting your visitors’ computers with a virus. Sometimes hackers will simply make your site send visitors to another site.
In some cases your web hosting company will contact you about the amount of disk space or the amount of bandwidth you’re using.
You may be losing money while your site is down. Your search engine rankings might take a hit. You may be liable for the actions of the hackers.
How to Repair a Hacked WordPress Site
It usually takes more than simply restoring your site from backups because that doesn’t identify how your website security was breached in the first place. Hackers can gain access to your site in many ways, from using automated tools to find your password to exploiting vulnerabilities of the server the site is hosted or the plugins that are being used on your site.
Fixing a hacked website is bad enough. Fixing it over and over steals precious time and money! To do it right requires the following steps:
- Regain control of your site.
- Secure it from further intrusion.
- Delete unwanted content.
- Restore the proper content.
- Monitor the site to prevent further abuse.
Getting control of your site isn’t always easy. Hackers will sometimes try and lock you out! There are dozens of ways for determined hackers to take over a site!
Second, you must determine how the site was hacked, then look for any sneaky “back doors” that have been set up for future use. (We see this frequently) Automated tools are rarely effective because the hackers usually operate in a stealthy environment.
Third, delete the unwanted content, both visible and not. This can be very time-consuming for certain hacks.
Restore your site with correct information. Sometimes you can restore your site from a backup, but many times the breach goes back farther than your most recent backup. Restoring even simple sites can take hours of work.
Scan your computer(s) for virus’. Sometimes the hacker uses your computer to mess you up.
Finally, you should consider having your site professionally monitored and updated, as needed. Click here for options.
If you don’t think you have the skills or the time it takes to secure, clean and restore your site, we can do it for you. Our staff has years of experience and each member has unique skill sets, so you’ll get the best technicians working on your site, whether it’s a server, WordPress or plugin issue. Or all of the above!
We understand that time is money
and that securing and restoring your site is critically important!
Let us help you. We'll completely remove the malicious code and nasty files left by hackers and restore your website back to normal. After your site is fixed, we'll send you a detailed report so you know what we've done.
How Our WordPress Malware Removal and Cleanup Works
Unlike some lower-cost alternatives, we don't just run a quick script to delete or disable malicious code only to have the hidden hacker files re-infect your site later. Our team of U.S. based professionals thoroughly examine your site file by file. We find the cause and remove any malware or viruses, and fix any known vulnerabilities on your site.
Then we upgrade your WordPress core files, database, plugins, and themes to the latest stable version. And to help keep the hackers from breaking back into your website, we upgrade the security using state-of-the-art technology and best practices.
And if the search engines are blocking your website, we take care of that for you as well. When your website is cleaned of malware and restored, we'll send you a detailed report.
Option 1: WordPress Malware Removal and Restoration includes (single WordPress site):
- WPSecurityLock Perimeter Protection: Keeps the bad guys out!
- All new strong passwords (cPanel, FTP, database, and wp-admin), based on the highest security rules set by your hosting company. (This is a vital step to keep the hackers from getting back into your site).
- Complete inspection of all your website files for any malicious script left by hackers. (Done our security techs manually.)
- Removal of all malicious code and files found on your site. (We delete all the trigger files the hackers hide on your server so your site won't get re-infected. And we remove all the hidden code they inject in your files.)
- Restore your site back to normal or as close as possible to the time before your site was attacked.
- New Authentication Unique Keys and Salts to disable hackers' web cookies. (We delete the hackers browser cookies so they can log back in.)
- Correct permissions set on your server's directories and files. (Hackers love to change server permissions so they can try to inject malicious code again. We close those security vulnerabilities for you.)
- A temporary home page letting your site visitors' know it's down for maintenance. (Keeps your visitors safe while the site is being cleaned.)
- A Final check to make sure everything on your site's working.
- Removal of malware warnings from Google, Yahoo and Bing (if any). (We take care of this for you so you can get your site re-listed on the search engines.)
- 30 days of malware scanning for your website. (If your site gets re-infected, we'll notify you right away.)
- A full diagnostics report sent to you via secure server.
Price: $497 (Price is for a single WordPress site. (If you have more than 1 site, please update the quantity at checkout.)
Option 2: WordPress Malware Removal, Restoration & Move to New Host
Includes all services in Option 1 and moves your site to a new server.
Price: $697 (Price is for a single WordPress site. (For more than 1 site, please update the quantity at checkout.)
Complex Cases & Large Sites
If your issue is more complex or your site needs additional work, you can purchase an additional bucket of hours based on what the technician estimates.
3 Additional Hours
5 Additional Hours
Still have questions and need to speak to one of our WordPress Security Specialists? We're U.S. based and available by telephone, Skype, Chat and Email from 8am to 8pm Eastern Time – Click here
For ongoing training, security tips, and other WordPress resources, visit our sister site SafeWP.com. We host weekly live training webinars offering the latest in security news, including WordPress plugins and themes to avoid, best practices for online safety, and advanced tips for keeping all your sites secure.
Note: Due to new malicious scripts and ever-changing technologies, it's impossible for WPSecurityLock to guarantee 100% that your website will never be compromised in the future.
Stay Secure! For ongoing WordPress Security, Monitoring and Maintenance, click here for WordPress Security Packages from WPSecurityLock!
An ounce of prevention! For other WordPress services, such as a WordPress setup or site transfer, security audit or adding WordPress Security to an existing site, click here!