Envato Market Support Policy: ThemeForest & CodeCanyon
It's very important that you have support for any themes and plugin's you purchase to use on your WordPress sites.
Standard item support through Envato is six months from time of purchase and included with all supported items sold after September 1, 2015. Item support extensions can always be purchased from the author via the downloads page.
Did you purchase a supported item BEFORE September 1, 2015 through Envato Market?
You have these options:
- purchase 6 months of item support before March 31st and receive a one-off, special introductory price of 30% of the item's list price (saving 40%)
or
- contact the author directly to request support in line with the original terms of purchase
Be sure to check out their item support policy to get all the facts. The video below can explain it better.
Watch this video for more help:
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