Envato Market Support Policy: ThemeForest & CodeCanyon

It's very important that you have support for any themes and plugin's you purchase to use on your WordPress sites.

Standard item support through Envato is six months from time of purchase and included with all supported items sold after September 1, 2015. Item support extensions can always be purchased from the author via the downloads page.

Did you purchase a supported item BEFORE September 1, 2015 through Envato Market?

You have these options:

• purchase 6 months of item support before March 31st and receive a one-off, special introductory price of 30% of the item's list price (saving 40%)

or

• contact the author directly to request support in line with the original terms of purchase

Be sure to check out their item support policy to get all the facts. The video below can explain it better.

Watch this video for more help:

Again, it's very important that you renew support for your purchased theme and plugin's no matter where you purchase them so they are always kept up to date. If you don't, you have the potential for a big mess especially if you miss a security update!

Grab one of our monthly security packages so we can help keep your site up to date!